Privacy Policy

Last updated: January 12, 2025

1. Data Sovereignty

We believe privacy is a fundamental human right. Our commitment to you is clear: Your conversations stay private. We do not sell your personal data to advertisers, and we minimize collection to only what is necessary to power your chat experience.

2. Collection Methods

We only collect information you provide directly, including:

  • Account identifiers (email, name)
  • Message streams within secure sessions
  • Files uploaded for processing
  • Basic technical metadata for performance

3. Data Security

Data is stored on high-performance architecture with SOC2 compliance. Conversations are encrypted at rest and in transit. We allow you to request complete deletion of your data at any time.

4. Processing Rights

You maintain complete control:

  • Access your data at any point
  • Correct inaccurate records
  • Request total erasure
  • Object to specific data usages

5. Global Support

If you have any questions about this Privacy Policy, please contact our data team at privacy@chatshark.co